Deleting Patron Accounts

  1. In the Patron Deletion Tool enter the barcodes for the accounts to be deleted (one barcode per line).
  2. Ensure the box for Delete cards only is un-checked.
  3. Click Submit.

    images/admin/patron-delete-1.png

  4. The confirmation page will appear. Confirm which patron accounts you’d like to delete and click Delete Checked Patrons.

    images/admin/patron-delete-2.png

  5. The deletion report lists successfully deleted cards.

    images/admin/patron-delete-3.png

Note

Deleted patron accounts remain in the Evergreen database for reporting purposes but are no longer accessible from the staff client. The deletion tool checks the following before deleting any account:

Open circulations. Accounts with items checked out cannot be deleted

Active holds. Accounts with active holds cannot be deleted

Bills. Accounts with unpaid bills are flagged but may still be deleted; if deleted the bills are voided

Copyright © 2008-2018, BC Libraries Cooperative