To set up a new hard due date, you must first create the new hard due date and then link it to the applicable circulation policies.
New Hard Due Date
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Go to Administration → Server Administration → Hard Due Date Changes
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Click New Hard Due Date
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Enter a Name
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Enter the Owner
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Enter the Ceiling Date
Check the box for Always Use? if the rule should apply all the time
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Leave this unchecked if the rule only applies when the regular due date would fall after the hard due date
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Click Save
Add New Hard Due Date Value
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Click Values
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Click New Hard Due Date Values
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Enter the Active Date
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Enter the Ceiling Date
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Click Save