Courtesy Notifications

Email Courtesy Notifications

Courtesy notifications are generated and sent via email ahead of an item being due.

Caution

If the due date is extended via Edit Due Date after the courtesy notification is sent out, no additional courtesy notification will be generated. Staff are encouraged to use the Renew or Renew with Specific Due Date functions instead to ensure additional notifications are generated in due course.

Email Courtesy Notifications

Courtesy notices are generated and sent via email to patrons before an item is due. The standard interval is 3 days ahead of the due date but this can be customized. Only patrons with email addresses in their patron account will receive email courtesy notifications.

To customize the wording or the interval of the notification please contact Co-op Support.

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