Sitka’s Evergreen Documentation


Table of Contents

I. Introduction
1. New Features in Evergreen Version 3.14
Circulation
Cataloguing
Staff Catalogue
Public Catalogue
Course Reserves
Administration
2. Revisions and Attributions to Contributors
3. Sitka and Evergreen Resources
Websites
Additional Sitka Resources
Mailing Lists
4. Sitka’s Evergreen Support
How to Contact Support
Guidelines for Support Requests
RT Self Service
5. Getting Started
Accessing the Evergreen Staff Client for Sitka Libraries
Registering a Staff Workstation
Keyboard Navigation
Downloading and Installing Hatch
6. Configuring Your Workstation
Colour Mode Setting
Function Bar
Grid Options
Library Selector
Filters
Workstation Administration
7. Best Practices for Using the Browser
Setting Browser Defaults for Web Client
Bookmarks and Shortcuts
Browser Configuration
Troubleshooting
II. Circulation
8. Patron Accounts
Retrieving Patron Accounts
Working with Patron Accounts
Registering New Patrons
Editing Patron Accounts
Patron Account Fields
Patron Notes
User Buckets
Merging Patron Accounts
9. Circulation
Check Out
Check In
Barcode Completion
Renewing Items
Mark Items
Items with Deposits
In-House Use
Item Status
10. Bills and Payments
Billing a Patron
Making Payments
Refunding Payments
Adjusting the Bill Balance to Zero
Voiding Bills
Viewing Bill History
11. Holds
Working with Holds
Placing Holds
Viewing Holds
Managing Holds
Pull List for Hold Requests
Holds Filling Explained
Capturing Holds and Hold Transits
Holds Shelf
Managing Hold Groups
12. Items in Transit
When Will An Item Go In Transit?
Receive In Transit Items
Transit Details
Cancel Transits
13. Self Check
Staff Functions in the Evergreen Self Check
Basic Check Out
Renew Items
View Items Out
View Holds
View Fines
14. Offline Circulation
Set up Workstations for Offline Circulation
Conduct Offline Transactions
Upload and Process Offline Transactions
Transfer Offline Transactions
III. Staff Catalogue
15. Configuring the Staff Catalogue
Search Preferences
Search Templates
16. Searching the Catalogue
Search Form
Keyword Search
Numeric Search
MARC Search
Browse
Shelf Browse
17. Search Results
Result Details
Facets
Buckets
18. Bibliographic Records (Record Details)
Record Summary
Results Navigation
Record Actions
Record Views
Grid Options
19. Basket
Adding Records to the Basket
Removing Records from the Basket
Viewing the Basket
Place Hold
Print Title Details
Email Title Details
Add Basket to Bucket
Export Records
IV. Cataloguing
20. Searching the Database for Cataloguing Purposes
Numeric Search
Keyword Search
MARC Search
Viewing Search Results for Cataloguing Purposes
21. The Holdings Editor
Holdings Editor
Holdings Details
Item Attributes
Holdings Editor Preferences
Holdings Templates
22. Adding Holdings
Adding Holdings to Bibliographic Records
Item Labels
New Items and Holds
Adding Holdings for Electronic Resources
23. Maintaining Holdings
Batch Editing Items
Replacing a Barcode
Transferring Holdings
Deleting Holdings
Deleting Holdings for Electronic Resources
24. Item Buckets
Creating/Deleting Item Buckets
Adding Items to a Bucket
Working with Items in a Bucket
Retrieving Shared Buckets
25. Adding Individual Records
Importing Bibliographic Records via Z39.50 Interface
Creating New Records for Bibliographic Resources
Creating New Records for Non-Bibliographic Resources
Creating New Records for Electronic Resources
Using Library Specific MARC Templates
Adding Related Resources to MARC Records
Uploading Cover Images
26. Batch Loading Bibliographic Records
MARC Importer
Import Templates
Uploading MARC Record Files
Importing MARC Records
Managing Import Queues
27. Maintaining Bibliographic Records
Editing MARC Records
Enhanced MARC Editor
Flat Text Editor
Search Filters and Format Icons
Merging Bibliographic Records
Undeleting Bibliographic Records
Deleting Bibliographic Records
Exporting Bibliographic Records
28. Record Buckets
Creating Record Buckets
Sharing Record Buckets
Adding Records to a Record Bucket
Working with Records in a Record Bucket
V. Public Catalogue
29. Library Information
Opening Hours
Upcoming Closures
Contact Information
Mailing Address
Branch Relationship
30. Search the Public Catalogue
Basic Search
Advanced Search
Numeric Search
Expert Search
Browse the Catalogue
Search Tips
Search Methodology
Search Results
31. Public Catalogue Holds
Placing Holds
Unsuccessful Hold Messages
Additional Hold Options
32. My Account
Logging into My Account
Resetting Your Password
Request a Library Card
Account Summary
Account Preferences
Messages
Items Checked Out
Holds
Reservations
Charges
33. Baskets and Lists
Adding Titles to the Basket
Removing Titles from the Basket
Batch Actions Through the Basket
Creating Lists
Adding Titles to a List
Managing Titles in a List
Managing Lists
34. Integrated E-Items
Checking Out E-Items
Placing Holds on E-Items
Checked Out and On Hold E-Items in My Account
35. Course Reserves
Search Course Reserves
Course Lists
VI. Reports
36. Reporter Overview
37. Accessing the Reporter
38. Folders
Creating Folders
Managing Folders
Sharing Folders
39. Using the Reporter
Cloning a Report Template
Searching for Templates
Running a Report
Viewing Report Output
Maintaining Reporter Data
40. Shared Sitka Templates
What’s in Sitka_templates
41. Modifying Report Templates
42. Creating Report Templates
43. Report Template Editor
Basic Information
Display Field and Filter Selector
Display Field and Filter Tabs
Template Terminology
44. Troubleshooting Report Templates
45. The Evergreen Database
Commonly Used Tables
VII. Simple Reports
46. Simple Reports
VIII. Serials
47. Serials Administration
Serial Item Templates
Prediction Pattern Templates
Serials Settings
48. Serials Subscriptions
Create and Manage Subscriptions
Create and Manage Predictions
Create and Manage Issues
49. Serials Receiving
Receive Issues
Batch Receive
50. Special Issues
Adding Extra Copies
Adding Special Issues
51. Routing List
52. Serials Binding
Apply a Binding Template
Bind Received Issues Together
IX. Inventory
53. Running Inventory
Preparing for Inventory
Running Inventory with the Staff Client
Running Inventory with the Offline Module
Running Inventory with a Portable Barcode Scanner
54. Reporting on Inventory
X. Course Reserves
55. Implementing Course Reserves
56. Course Reserves Administration
Creating Terms
Creating Courses
Attaching a Course to a Term
Associating Materials With a Course
Adding a User to a Course
Archiving a Course
Un-Archiving a Course
Deleting a Course
XI. Booking
57. Booking Module
Create Booking reservations
Reservation Pull List
Capture Resources for Reservations
Pick Up Reservations
Return Reservations
Manage Reservations
58. Booking Module Administration
Creating Bookable Non-Bibliographic Resources
Editing Non-Bibliographic Resources
Deleting Non-bibliographic Resources
XII. Administration
59. Administration Overview
60. Workstation Administration
Registered Workstations
Printer Settings
Print Templates
Stored Preferences
Print Service ("Hatch")
Tests
Sounds
Include Full Library Names in Library Selector
Search Preferences
61. Local Administration
Overview
Age Overdue Circs to Lost
Carousels
Cash Reports
Circulation Policies
Closed Dates Editor
Group Penalty Thresholds
Hold Policies
Hopeless Holds
Item Alert Suppression
Item Tags
Library Settings Editor
Non-catalogued Type Editor
Notifications / Action Triggers
Patrons with Negative Balances
Permission Tree Display Entries
Hold-driven Recall
Shelving Location Editor
Shelving Location Groups
Shelving Location Order
Statistical Categories - Item Editor
Statistical Categories - Patron Editor
Surveys
Transit List
Work Log
62. Server Administration
Age Hold Protect Rules
Call Number Prefix and Suffix
Circulation Modifiers
Floating Group
Hard Due Date
Item Statuses
Organizational Units
63. Evergreen Self Check Administrative Set-up
64. Public Catalogue Customizations
Appearance
Search Library Scope
Request a Library Card
My Account Login
Patron Settings
65. Sitka’s Patron Deletion Tool
Accessing the Patron Deletion Tool
Deleting Inactive Cards
Deleting Patron Accounts
Undeleting Patron Accounts
66. Library Staff Accounts
Creating Library Staff Accounts
Editing Library Staff Accounts
Resetting Staff Account Password
Staff Account Permission Groups
Granting Additional Permissions to Staff Accounts
Searching for Library Staff Accounts
Closing Library Staff Accounts
67. Patron Notifications
Email Notifications
Checking for Notifications
Courtesy Notifications
Overdue Notifications
Circulation Notifications
Hold Notifications
Patron Account Related Notifications
68. Evergreen System Requirements
A. Licensing
B. Character Codes for Leader and 008 Field Grid
C. Report Definition Examples
Circulation Related Statistics
Collection Management
Collection Promotion
Patron Management
Local Administration
Index

List of Tables

5.1. Keyboard Shortcuts
60.1. Text Formatting
60.2. Date Formatting
60.3. Currency Formatting
60.4. Any Type of Print Template
60.5. Bills, Current
60.6. Bills, Historical
60.7. Bills, Payment
60.8. Checkin
60.9. Checkout
60.10. Hold Pull List
60.11. Hold Shelf Slip
60.12. Hold Transit Slip
60.13. Holds for Bib Record
60.14. Holds for Patron
60.15. In-House Use List
60.16. Item Status
60.17. Items Out
60.18. Patron Address
60.19. Patron Note
60.20. Renew
60.21. Transit List
60.22. Transit Slip
61.1. Data Types in the Library Settings Editor
61.2. Booking
61.3. Cataloging
61.4. Circulation
61.5. Credit Card Processing
61.6. Ebook API Integration
61.7. Finances
61.8. Global
61.9. GUI: Graphic User Interface
61.10. Holds
61.11. Library
61.12. Offline
61.13. OPAC
61.14. Program
61.15. Receipt Templates
61.16. Security
61.17. Self Check
61.18. Serials
61.19. SMS Text Message
61.20. URL Verify
61.21. Vandelay
61.22. Un-categorized
68.1. Recommended Internet Connection Speeds

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